(Last updated:20.07.2025)
Welcome to Cankat Tour & Transfer. By booking a tour, activity, or transfer through our website https://cankattour.com, you agree to the following terms and conditions.
- Booking & Confirmation
- All bookings are subject to availability.
- A booking is considered confirmed only after you receive a confirmation email from us.
- You are responsible for providing accurate contact details (email & phone number).
- Prices & Payments
- All prices are listed in Euro (€) unless otherwise stated.
- Prices include all specified services (e.g., transport, guide, tickets) as per the tour description.
- Payment methods:
- Pay later: You can reserve your spot without upfront payment.
- Pay on-site: For some services, you can pay directly to our staff on the day of the activity.
- Online payment: If enabled, secure payment will be processed through our payment gateway.
- Prices may change due to currency fluctuations or supplier updates, but confirmed bookings will not be affected.
- Cancellations & Refunds
- Free cancellation up to 24 hours before the tour/transfer.
- Cancellations made less than 24 hours before the service or no-shows will incur a 100% cancellation fee.
- If the tour/transfer is canceled by us due to weather, safety, or operational reasons, you will receive a full refund or reschedule option.
- Changes to Your Booking
- Any changes (date, time, number of participants) must be requested at least 24 hours in advance and are subject to availability.
- Name changes can be made without additional charges.
- Travel Insurance
- We strongly recommend having personal travel insurance.
- Cankat Tour & Transfer is not responsible for any personal loss, injury, illness, or damage during the trip.
- Health & Safety
- Participants must be in good health to join activities.
- Some tours (e.g., quad safari, paragliding) may not be suitable for:
- Pregnant women
- People with heart conditions or mobility issues
- You must follow the instructions of our guides/drivers at all times for your safety.
- Pick-up & Drop-off
- Please be ready on time at the designated pick-up location.
- Our drivers may wait a maximum of 10 minutes beyond the scheduled pick-up time.
- If you miss the pick-up due to your delay, no refund will be issued.
- Liability
- While we ensure the highest level of service, Cankat Tour & Transfer is not liable for:
- Delays caused by traffic, weather, or unforeseen events.
- Loss or damage to personal belongings.
- We act as an intermediary between you and local service providers (drivers, activity operators).
- Force Majeure
We are not liable for delays or cancellations due to events beyond our control (e.g., natural disasters, strikes, political unrest).
- Photography & Media
- During some tours, photos or videos may be taken for marketing purposes.
- If you do not wish to appear in such media, please inform our staff in advance.
- Governing Law
These Terms & Conditions are governed by Turkish law. Any disputes will be subject to the jurisdiction of Alanya/Antalya courts.
- Contact Us
For any questions regarding these Terms & Conditions:
📧 cankattour@gmail.com
📞 +90 534 594 04 81
By booking a tour, activity, or transfer through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
